PAYMENT

How can I pay for my goods?
You can pay via an internet bank link.

DELIVERY

When will my goods arrive?
The candles should be delivered to you via parcel delivery machines within 2 to 3 working days from the moment we have confirmed payment details. If you would like to come and pick the candles up form Tallinn city center yourself, you could get them on same or following day!

How do I receive my goods?
We will send the goods to You in Estonia via SMARTposti/Itella or Omniva parcel delivery machines. In Tallinn region You could pick up the candles yourself as well by selecting such an option when buying the candles and You will have to contact the web shop administrator for this option.

PRODUCT

If a product is not currently available in our online shop, then you will see a red exclamation point after the candle name (!).

How to burn candles

Before we start to sell new kind of candles, we always test our product: burning time, suitable wick thickness etc. etc in order to produce a perfect product for you to use.

When you burn the candle for the first time, let the whole surface melt - it will make sure that next time you burn the candle, it will burn steadily until the end, and avoid any tunnelling.

After the first time You have burned the candle, make sure that the wick of the candle will be about 0,5 cm long - it will make sure that Your soy wax candle will burn with good quality. If the wick is too long, cut it shorter. If the wick is too long, Your candle might produce soot when burning.

Do not burn a soy wax candle over 4 hours consecutively.

When You burn the candle, keep it safely away from children and pets! Make sure that You do not place the candle on top or too close to flammable materials.

Do not leave a burning candle without supervision!